Broke it? We replace it.
Send one photo. A new band ships the same day. Keep the broken one.
1 claim per year.SUMMER SALE: 50% OFF
Upgrade to Care+.
Every new HLTH Band, shipped to you free. Same-day replacement if you break it or lose it. VIP support in under 2 hours. And member-only deals all year.
HLTH Care+ benefits
The Care+ upgrade
Every new HLTH Band. Shipped to you. Free.
Whenever we release a new HLTH Band, Care+ members get it first. We ship it to you for free. You don't order it. You don't pay for it. It just arrives.
After your first 12 months.
VIP support.
Skip the queue. A real human replies in under 2 hours, every day.
Included with Care+.Lost or stolen? We replace it.
Tell us it's gone. We send a new band, free. No forms, no interrogation.
1 per year. Starts after 60 days.Exclusive deals.
Member-only discounts on bands, accessories and new HLTH products.
All year round.Your data stays free.
Care+ is not a data subscription. Your health data is free forever, with or without it.
Always.The Care+ upgrade
New product drops. You're first in line.
Every new HLTH product launches to Care+ members first. Early access, member-only pricing, before anyone else can buy.
First access
Shop before launch
New bands, straps and products open to members before the public.
Member pricing
Exclusive discounts
Member-only offers on every new drop and across the HLTH store.
First to know
Launch news first
You hear about every new release before we announce it anywhere else.
Choose your Care+ plan
Total peace of mind for your device. Membership perks for people who take their health seriously.
Yearly membership
Save CHF 13.45CHF 81.95/ year
Billed CHF 81.95/year · Equal to CHF 6.83/month
- Accidental damage protection
- Same-day replacement if you break it
- VIP support, replies in under 2 hours
- Exclusive member-only deals
Claims made easy.
Care+ offers quick, honest replacements with low fees and no fine print games.
Same-day damage replacement
Send one photo of the damage. A new band ships the same day, and you keep the broken one.
Theft and loss replacement
Cover begins 60 days after you join.
Priority support
A reply from a real human in under 2 hours, every day of the week.
Free device upgrade
When a new HLTH Band launches, we ship it to you free. Available after your first 12 months of membership.
Cancel anytime
Cancel and you keep everything you've used. You just lose your place in line for the next free band.
Questions? Answers.
When can I add Care+?
You can add Care+ at checkout when you buy your HLTH Band, or anytime within 30 days of your purchase. After 30 days, new orders qualify again with the next band you buy.
How do I make a claim?
Message our Care team through the app or at info@hlthtrack.com and tell us what happened. No forms, no proof-of-damage photoshoots. We approve most claims within hours and ship your replacement the same day. Accidental damage claims are redeemable once per coverage period, and theft or loss claims once per year on the yearly plan.
How does the free upgrade work?
Yearly members automatically receive every new HLTH Band we release, shipped free. When a new model launches, we send it to your registered address. Your data, settings and membership carry over. Nothing to claim, nothing extra to pay.
Care+ can be added within 30 days of purchase
Upgrade to Care+ today.
Whatever happens to your band, a new one is already on the way. And the next HLTH Band ships to you free.
HLTH Care+ is optional and separate from your statutory rights and the HLTH limited warranty. Damage cover: one claim per 12 months. Theft and loss cover begins 60 days after joining: one claim per 12 months. Free upgrade: when a new HLTH Band model launches, members with 12 or more consecutive months of active membership receive the new model free of charge, shipping included, one device per launch. Cancel anytime; cancelling ends eligibility for future upgrades. Full terms at hlthtrack.co.uk/care.
