Shipping Policy
Processing Time
All orders are processed within 48 hours of purchase. After your order is shipped, you will receive a confirmation email containing your tracking number.
Delivery Estimates
We ship internationally.
United States
- Standard delivery time: 6–10 business days
Canada
- Standard delivery time: 5–10 business days
United Kingdom
- Standard Delivery - 5-7 business days - free
- Priority Delivery - 3-5 business days - (+£2.95)
Shipped from Germany via DHL.
Australia & New Zealand
- Standard delivery time: 7–12 business days
Malaysia
- Standard delivery time: 5–10 business days
Singapore
- Standard delivery time: 5–10 business days
Thailand
- Standard delivery time: 5–10 business days
Germany
- Standard delivery time: 3–5 business days
Other International Destinations
- Standard delivery time: 7–12 business days, depending on your location
Order Tracking
- Every HLTH Tracker shipment includes a tracking number.
- Tracking information is sent to the email address provided at checkout.
- You will typically receive your tracking number within 48 hours after placing your order.
- We provide tracking updates as your parcel moves through the delivery network.
Shipping Updates & Support
We keep you informed throughout the shipping process. If you have any questions about your shipment or tracking status, our support team is here to help. info@hlthtrack.com
Shipping Address Accuracy
Customers are solely responsible for ensuring that the shipping address provided at checkout is complete and accurate. HLTH Track is not liable for orders that are delayed, undeliverable, or lost as a result of an incorrect, incomplete, or undeliverable address entered by the customer.
In the event that a package is returned to us due to an address error made by the customer, a reshipment fee will apply before the order can be resent. HLTH Track will not issue a refund for orders that cannot be delivered due to customer-provided address errors.
If you notice an error in your shipping address after placing your order, please contact us immediately at info@hlthtrack.com. We will do our best to make corrections, however we cannot guarantee changes once an order has been dispatched.