Can I Add a Second Band to My Account?
Yes. If you already have a band paired to your QWatch Pro account, you can add another one, for example a new band or a warranty replacement.
How to Add Another Band
- Open the QWatch Pro app
- Go to More > Profile & Settings > Paired Devices > Add New Device
- Hold your new band within 30cm of your phone. A blinking green light means it's ready to pair.
- Choose the device starting with "H59" from the list
- Follow the on-screen steps, and wait for the app to confirm the connection before closing it or moving your band away
Replacing Your Old Band
If you're switching to a new or replacement band:
- Pair your new band using the steps above
- If you no longer need your old band, you can remove it from Paired Devices > Remove
About your previous data: We're currently working on an issue that can affect how data from a previous band is shown in the app. If you have any questions about your past data after switching bands, please get in touch and we'll help.
For the full pairing guide, see How to Set Up and Pair Your HLTH Band.
Still have questions? Email us at info@hlthtrack.com.