🔥 LAUNCH SALE: 50% OFF 🔥
Last Updated: June 2026
Welcome to HLTH. These Terms of Service ("Terms") govern your access to and use of our
The terms "we," "us," and "our" refer to HLTH, operated by 99 Brands Incorporated, a
By accessing, browsing, or using any part of the Services, you agree to be bound by these
By using the Services, you represent and warrant that:
If you believe your account has been compromised, you must notify us promptly at
If you access or use any HLTH mobile or web application (the "App"), HLTH grants you a
You must not:
If you download the App from Apple App Store or Google Play (each, an "App Distributor"),
HLTH products and Services, including any wellness metrics, insights, and recommendations,
Our products and Services are not a substitute for professional medical advice, clinically
Skin Sensitivity Warning: The HLTH Band is a wearable device worn directly against the skin. Some individuals may experience skin sensitivity reactions, including rashes, irritation, or allergic responses, at the wearing site. If you have sensitive skin, a skin condition, or have previously experienced skin reactions to wearable devices or metals, please consult a healthcare professional before use. If you experience any skin rash, irritation, or injury during use, discontinue use and consult a healthcare professional without delay.
Always consult a qualified healthcare professional with any questions you may have regarding
We strive to display product descriptions, images, and specifications as accurately as possible;
We reserve the right to modify product descriptions or pricing, limit quantities, and discontinue
Placing an order constitutes an offer to purchase only. Your order is not accepted, and no
We reserve the right to refuse, cancel, or limit orders at our sole discretion, including where:
Purchases are for personal end use only and are not authorised for commercial resale without
All prices are displayed in the applicable currency based on your selected location and are
We accept PayPal, Discover, American Express, Mastercard, Visa, Klarna (where available),
When you select a specific payment method, you are also agreeing to the applicable third-
By submitting payment information, you represent and warrant that you are the lawful owner or
If you select an installment or "buy now, pay later" option (e.g., Klarna or Shop Pay
For UK customers, prices at checkout include VAT where applicable. For EU customers,
For customers in other markets, we currently cover applicable import duties and customs fees
Certain Services, such as premium app features or insights, may be offered on a subscription
Unless otherwise stated or required by law, Subscriptions will automatically renew at the end
We ship internationally. Estimated delivery times are:
Please note that shipping does not include processing time, which may take 1–3 business
For customers outside the United Kingdom and European Union: risk of loss and title to
Once delivery is confirmed by the carrier, responsibility passes to you. We are not liable for
If a package is refused, undeliverable, or returned due to customs non-compliance or address
Customers are solely responsible for ensuring that the shipping address provided at checkout is complete and accurate. HLTH Track is not liable for orders that are delayed, undeliverable, or lost as a result of an incorrect, incomplete, or undeliverable address entered by the customer.
In the event that a package is returned to us due to an address error made by the customer, a reshipment fee will apply before the order can be resent. HLTH Track will not issue a refund for orders that cannot be delivered due to customer-provided address errors.
If you notice an error in your shipping address after placing your order, please contact us immediately at info@hlthtrack.com. We will do our best to make corrections, however we cannot guarantee changes once an order has been dispatched.
We may modify, update, suspend, or discontinue any part of the Services at any time, with or
All content on the Services including text, graphics, logos, images, videos, software, and
Before initiating any payment dispute, chargeback, or claim with your bank, card provider, or
This contact requirement does not limit or waive any statutory rights you have under consumer
If your payment is reversed, subject to a chargeback, or disputed, you remain responsible for
We reserve the right to refuse future orders from customers who have initiated chargebacks
Payment-method-specific disputes (for example, a PayPal claim or Klarna dispute) will be
We may provide access to third-party tools or services "as is" and "as available," without
Our Services may contain links to third-party websites. We do not control or endorse these
Our Services are hosted using a third-party ecommerce platform. Sales are made directly
Your personal information is collected, used, and disclosed in accordance with our Privacy
By using the Services, you consent to such processing and acknowledge that your data may
In addition to reviews, comments, and suggestions ("Feedback"), you may submit text, images,
You retain ownership of your User Content, but by submitting User Content or Feedback you
You represent and warrant that: (a) you have all necessary rights to submit the User Content
We reserve the right to correct errors, inaccuracies, or omissions and to cancel or adjust
You agree not to use the Services to:
We reserve the right to suspend or terminate access to the Services, remove User Content,
We may terminate or suspend your access to the Services at any time, with or without notice,
The Services and products are provided "as is" and "as available," without warranties of any
Your use of the Services and products is at your sole risk, and we do not warrant that the
To the maximum extent permitted by law, HLTH, 99 Brands Incorporated, and their respective
To the maximum extent permitted by law, HLTH's and 99 Brands Incorporated's aggregate
You agree to indemnify, defend, and hold harmless HLTH, 99 Brands Incorporated, and their
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the
If you are a consumer in the United Kingdom or European Union purchasing through our
To exercise this right, you must inform us of your decision to cancel before the cancellation
You may do so by sending us any other clear written statement of your decision to cancel, by
Email: info@hlthtrack.com
Post: 99 Brands Incorporated, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801,
We will acknowledge receipt of your cancellation without delay.
In addition to your statutory 14-day cancellation right, we offer an extended 30-calendar-day
To initiate a return under this extended policy, contact us within the 30-day window by email or
This extended policy is a commercial courtesy and does not affect your statutory rights.
If you cancel within the statutory 14-day period, we will reimburse you:
The full price you paid for the product(s); and
The standard delivery charge you paid to receive the goods (we will not refund any premium or
We will process your refund within 14 days of the earlier of:
The date we receive the returned goods; or
The date you provide evidence that you have returned the goods (e.g. a tracked return
Refunds will be made to your original payment method. We may withhold the refund until we
For statutory 14-day cancellations, you are responsible for the direct cost of returning the
We will not charge any other fee or penalty for cancellation within the statutory period.
We understand that examining your HLTH Band is a normal part of deciding whether to keep it.
Returned products should include the original packaging and accessories where possible.
The 14-day statutory cancellation right does not apply to:
Digital content where downloading or streaming has begun with your prior express consent
Goods that have been unsealed after delivery and cannot be returned for hygiene or health
Goods made to your specification or clearly personalised.
Separately from the cancellation right above, your statutory rights under the Consumer Rights
Of satisfactory quality;
Fit for purpose; and
As described.
If your goods are faulty, misdescribed, or not fit for purpose, you may be entitled to a repair,
Nothing in these Terms limits your rights under the Consumer Rights Act 2015 or equivalent EU consumer legislation.
These Terms are governed by and construed in accordance with the laws of the State of
Where required by mandatory local consumer-protection law, you may bring claims in the
We may update or modify these Terms from time to time. The "Last Updated" date at the top
Your continued use of the Services after changes are posted constitutes your acceptance of
You may not assign, transfer, or delegate your rights or obligations under these Terms without
For questions regarding these Terms, disputes, statutory cancellation requests, or any other
We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to
Messages you receive through the Program may be generated using artificial intelligence and
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful
(b) AI responses are not professional advice. AI-generated messages do not constitute
(c) Your conversations may be processed by AI. When you reply to messages or engage in
(d) You may request human assistance. If at any time you prefer to interact with a human
By participating in the Program, you agree to receive recurring automated marketing mobile
If you do not wish to continue participating in the Program or no longer agree to this
You acknowledge that the message frequency is various and that consent is not a condition to
To provide you with personalized messages and recommendations through the Program, we
You must have a wireless device of your own, be capable of two-way messaging, be using a
You may not use or engage with the platform if you are under thirteen (13) years of age. If you
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS
You warrant and represent to Us that you have all necessary rights, power, and authority to
For any questions, you can contact us for more information about the program.